General Terms and Conditions
General Terms and Conditions of the Wholesale Store "Arabesque Europe GmbH"
Welcome to the official website of Arabesque Europe. Please read the following terms and conditions carefully before using our website or placing an order.
By using this website or placing an order on it, you agree to these terms and conditions:
1. Acceptance of Terms:
By using the Arabesque Europe website, you confirm that you have read, understood and accepted the General Terms and Conditions. If you do not agree to these terms and conditions, please do not use the website.
2. Products and Services:
Arabesque Europe offers a wide range of wholesale food products to commercial customers in Germany and Europe.
All products are subject to availability and prices and offers are subject to change without prior notice.
3. Orders and Prices:
Orders can be placed via our website or our sales team.
Prices are subject to change without prior notice as Arabesque Europe reserves the right to change or cancel orders in the event of unavailability of products or an error in pricing.
All prices include VAT but exclude shipping costs.
4. Payment:
The invoice amount must be paid in full before shipping or as agreed between us and you as a merchant.
We accept the electronic payment methods specified on the site, including credit cards and bank transfers.
When paying by bank transfer, proof of payment must be sent to our accounting department to confirm the order.
5. Shipping and Delivery:
Shipment is made to the address provided by the customer when completing the order.
Delivery times depend on the location of the products and their availability and usually range from 3 to 7 business days within Germany.
Arabesque Europe is not responsible for delivery delays resulting from circumstances beyond our control, such as bad weather, transportation delays or government restrictions.
6. Return and Exchange Policy:
Once the products are delivered, they cannot be returned, except in the case of damaged or defective products or when there is a special agreement between us and you as a merchant.
Any problems or defects in the products must be reported via email or phone within 48 hours of receipt.
Return or exchange requests will be evaluated by Arabesque Europe, and if approved, damaged or defective products will be replaced.
7. Disclaimer:
All products are sold "as is" without any express or implied warranties. Arabesque Europe assumes no responsibility for the use of the products after delivery.
8. Intellectual Property:
All intellectual property rights related to the site, including design, visual and written content, trademarks of images, texts and videos, are owned by Arabesque Europe, and any use of any of them without prior permission from our management will expose the responsible party to legal consequences.
9. Data Protection:
Arabesque Europe is committed to protecting your privacy. Please read our Privacy Policy to learn more about how we collect and use your personal information.
10. Changes to the General Terms and Conditions:
Arabesque Europe reserves the right to change or update these General Terms and Conditions at any time without prior notice. Continued use of the site constitutes acceptance of these changes.
11. Applicable Law:
These General Terms and Conditions are governed by the law of the Federal Republic of Germany. In the event of a legal dispute, the German courts shall have jurisdiction.
By using the Arabesque Europe website, you agree to these General Terms and Conditions.